President and CEO of Graeter's
Manufacturing Co., and President and CEO of Graeter's Inc.
As a member of the fourth generation of the Graeter
family to own and operate the business, Richard
Graeter is dedicated to the family tradition of
making ice cream, while embracing new opportunities
and technology to grow the business.
As the brand champion for Graeter's, Richard has
worked with his partners to revitalize the company's
brand identity to reflect the quality that consumers
have come to expect from Graeter's super-premium,
hand-packed ice cream, as well as to create a
cohesive look for ice cream, candy and bakery
products. He has built a successful online web store,
shipping ice cream, candy and other products next
day air to customers, including many celebrities
throughout the United States. Since becoming CEO in 2007, Graeter's has expanded nationally, opening a new manufacturing plant in 2010 and doubling its company-owned stores with the acquisition of new locations in Dayton and Columbus.
Richard Graeter graduated cum laude from Miami
(OH) University with a Bachelor of Science in
accounting and finance. He went on to the University
of Cincinnati College of Law and earned a Juris
Doctor, cum laude. Richard is Chairman of the Board of Trustees for Cincinnati Public Radio, Inc., which operates WGUC 90.9 and WVXU 91.7, a member of the Investment Advisory Committees for The Cure Starts Now Foundation and the Valley of Cincinnati, Ancient Accepted Scottish Rite, and a 33rd Degree Mason, charter member and past master of Caliburn Lodge No. 785 F. & A. M.
Vice President of Retail Operations
Chip Graeter, fourth generation member of
the Graeter family, has been involved in
customer interaction at Graeter's retail stores
since his teenage years. This involvement
has driven him to be extremely passionate
about each customer's experience.
By learning the customer service aspect of
retail sales from the ground up, Chip has
developed a keen sense of the customer's
needs and desires, developing a reputation
for consensus building that has helped the
company work toward common goals for
growth. He works with district and store
managers as well as the sales staff to ensure
patrons are included in the Graeter's
tradition. "It's more than just the irresistible
ice cream and treats," says Chip. "It's my
goal and personal mission to make the entire
Graeter's experience satisfying and memorable
for every customer."
Chip Graeter graduated from Wittenberg
University with a Bachelor of Arts degree in
speech and theater.